Echo Scouts
Real-time understanding to retain and gain customers
EchoScouts is an AI + human expert subscription that helps you build trust, satisfaction, and return on investment.To do that, we use market-specific qualitative and quantitative data from the real people you need to retain or gain as customers to show you the surprising places where barriers exist.Then, we apply cross-disciplinary strategies and the latest technology to tell you how to remove roadblocks so we can help you implement lasting, measurable change.For $99 a month, you'll get these customized insights and revenue-increasing guidance right to your inbox.
Who We Help
Key industries
EchoScouts is adaptable to any organization thanks to our proprietary AI model for ingesting and synthesizing market data. However, we have direct experience in technology, healthcare, and local businesses where our human-in-loop strategy helps apply lessons learned to maximize ROI for your organization.
Technology
From big tech platforms to digital retailers to fintech – and even small app or game publishers – not meeting sales expectations results in shuttering teams. If the organization fails to deliver products and services with the right features and pricing models in a crowded market where everyone is competing for time and attention, disaster strikes. Let us help you make a bulletproof next concept, backed by customer insights, before committing millions to development. We help you test that next creative spark and make the most of your limited resources.
Healthcare
We help providers, insurance companies, medical product manufacturers, pharmaceutical companies, and health tech firms better understand patient, caregiver, member, researcher, and employee experiences to deliver better care and distribute resources effectively. As health moves toward interoperability and shared patient journeys across many touchpoints, understanding pain points and how to increase trust is key to making everyone healthier and removing roadblocks to efficient health spending. We improve the entire care lifecycle alongside your team.
Local Businesses
We apply customer experience insights to understand the total customer experience, from initial web search to the in-person visit. We help you build a business around repeat customers and a positive online reputation. We’ll help you design a business most aligned with where people want to spend their time and money. We’re especially committed to good food, outdoor tourism, and fitness and have years of experience understanding what people want from gyms, restaurants, and experiences and tech associated with staying healthy.
Why Subscribe to EchoScouts?
Clear, measurable ROI
Our proprietary AI model generates actionable insights that address the most critical business challenges you don't even know about yet, removing blockers to generating more revenue.
De-risk big decisions
Stop committing major development and marketing capital to concepts that lack customer backing. We provide the bulletproof, data-driven insights needed to validate product- and service-to-market fit before large-scale deployment.
Achieve lasting, measurable change
Our proven TILL-SOW-REAP process transforms service delivery by identifying root causes of inefficiency, lack of trust, and low satisfaction, leading to quicker adoption and stronger engagement.
Maximize operational efficiency and ROI
We specialize in gathering and synthesis of quantitative and qualitative data to show you exactly where to eliminate operational roadblocks and wasted spending, helping you do more with reduced overhead.
Benefit from expert, qualified partnership
You gain a dedicated partner with 20+ years of strategic expertise, certified by the U.S. Artificial Intelligence Institute, Forrester, Nielsen-Normal Group, and other industry-leading organizations, with a track record of increasing engagement for Fortune 500 companies and large federal agencies.
Targeted solutions for your industry
Whether you're gym owner seeking member enrollment, a restauranteur optimizing diner satisfaction, a CTO prioritizing development spend, a healthcare executive focused on patient trust, or local government or tourism pro seeking to attract more footsteps, our cross-disciplinary strategies are tailored to your industry's unique pain points.
Pricing
Transparent pricing, no hidden gimmicks
EchoScouts is committed to transparent and fair pricing, accessible to small and large organizations alike. One flat monthly subscription cost gets you the full customized EchoScouts report each month. We only provide additional hands-on consulting if you ask for it, tailored to your budget and needs.
Money-back guarantee
$99
You get a monthly EchoScouts report with intelligence specific to sentiment about your business and industry in your surrounding market. The report includes action steps to increase revenue every month.
Our process at a glance
Till, Sow, Reap.TILL: First, we get a clear picture of the outcomes you want for your organization, which feeds into our proprietary AI model and gets assigned to a human expert with domain knowledge.SOW: We ingest qualitative and quantitative data necessary to understand the latest happenings in your industry and the markets where you need business, then synthesize the information into insights about where pain points and bright spots exist.REAP: Finally, we map out the journey of your target audience and chart a path forward with optimized action steps you can take each month to generate more revenue.
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